Returns & Refunds

We hope you love your Blossom Rouge purchase. If for any reason you're not completely satisfied, we're here to help.

Standard Returns

Most new, unworn items may be returned within 30 days of delivery.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Include all original packaging.
• Be free from damage caused after delivery.

We proudly offer free shipping on all U.S. orders, but outbound shipping still incurs a cost on our end. For returns that are not the result of our error or a defective item, a $9.95 shipping fee (our average outbound shipping cost) will be deducted from your refund. Customers are also responsible for the cost of return shipping.

If your return is due to our mistake or a manufacturing defect covered under our warranty, we will provide a prepaid return shipping label and no shipping fees will be deducted.

Incorrect Item Received

If you receive an incorrect item, please contact us within 30 days of delivery.

We'll provide a prepaid return shipping label and send the correct item at no additional cost.

Damaged or Defective Items

We stand behind the quality of our jewelry. If your item arrives damaged or has a manufacturing defect, it is covered by our 60-day Limited Warranty from the date of delivery.

To begin a warranty claim, please email contact@blossomrouge.com with:

• Your order number
• A brief description of the issue
• Clear photos showing the damage or defect

After reviewing your claim, we'll repair, replace, or refund the item at our discretion. We will also cover all shipping costs associated with approved warranty claims.

Our warranty covers manufacturing defects only. It does not cover damage caused by misuse, accidents, improper care, modifications, normal wear and tear, or cosmetic wear that occurs through regular use.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Personalized or custom-made items
• Clearance or final sale items
• Gift cards
• Items that have been worn, altered, or damaged after delivery

Refund Processing

Once your return has been received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your financial institution.